CRM Manager- Tourism (m/f/d)

Marketing · Frankfurt am Main · Full-time · Mid-level

Job description

Job description

Project A is the operational VC that provides its ventures with capital, an extensive network and exclusive access to a wide range of operational expertise. The portfolio includes companies such as Artisense, Catawiki, Horizn Studios, KRY, LIQID, Spryker, uberall and WorldRemit. You can find more information at and on the blog

We are looking for:

A new team member for one of our portfolio companies.

What will keep you challenged?

  • Conception, development and implementation of customer loyalty strategies
  • Project work in all phases of the customer life cycle, on all communication platforms and channels (e-mail, onsite and direct mailing)
  • Independent responsibility of any e-mail communication (newsletter, automation)
  • Working closely with the Business Intelligence team to create an online segmentation strategy within the data warehouse
  • Communication with and advice to various stakeholders (internal and external) regarding online CRM strategies & techniques
  • Evaluation of the providers of online marketing tools and creation of an appropriate basis for decision-making

Which traits contribute to your success?

  • At least 4 years of professional experience in CRM
  • Experience in the tourism industry or in the B2C sector is an advantage
  • Familiarity with acronyms such as ESP, CDP, CLV, etc
  • Experience with conversion optimization in email marketing
  • Knowledge in handling Mailchimp, Excel and Google spreadsheets
  • Excellent visualization and presentation skills
  • Independent, analytical and structured work as well as a high degree of self-motivation
  • Excellent knowledge of German and English, both written and spoken

What to expect working with our portfolio company:

  • Make a true impact in the travel industry
  • Well equipped and modern office in the heart of Frankfurt am Main 
  • Transparent culture with flat hierarchies where every person is highly valued
  • Thrive from an inspiring, creative, and diverse environment with amazing and smart colleagues from all over the world
  • Having fun together as a company with regular team events
  • Getting challenged and developing your professional skills by taking over responsibilities, and a guaranteed steep learning curve from day one
  • Attractive social benefits such as flexible hours, health insurance, parking, and travel packages
  • Choose from a variety of drinks and healthy snacks available to keep you energized throughout the day
  • Being part of an instant network within the Project A family

Do you want to be part of the success story of our portfolio company?
We are looking forward to your online application.