(Senior) Sales and Customer Success Analyst (m/f/d)

Sales · Berlin · Full-time · Senior

Job description

Job description

We are looking for:

“Nothing happens until someone sells something”. As a VC, we see it everyday: the smartest founding team with the best product idea in the world will fail if they can’t figure out how to scalably sell it. With our own department of specialists in the area of Sales & Customer Success, we’re determined to help our ventures sell by building and providing industry-leading expertise throughout their entire commercial funnel.

Your role in our team will be to work closely with our portfolio of digital leaders and help them implement excellent sales & customer success organizations. You will be exposed to different business models, company maturities and analytical problems all the while getting unique insights into our VC investment process.

What will keep you challenged?

  • Development of client acquisition and customer success strategies for our start-ups and private equity co-investments
  • Review of their messaging, processes and organizational setup
  • Implementation of value-driving improvements like customer segmentation to the selection of the right channels and pitch design
  • Data-driven optimization and further development of direct customer contact
  • Evaluation and implementation of sales CRM tools (e.g. Salesforce)
  • Conceptualization and execution of trainings and workshops with founders and commercial teams
  • Further development of Project A best practices for sales & customer success

Which traits contribute to your success?

  • Successful completion of your studies in economics or related fields with top-in-class results
  • Min. of 3 years of sales or customer success work experience in the start-up or consulting ecosphere and an entrepreneurial mindset
  • Experience in optimizing and scaling sales processes
  • Outstanding analytical and organizational skills and fluency in German and English
  • High motivation, very quick comprehension and willingness to make decisions as your strengths
  • Strong interest in sales and customer success and ideally, you have already gained experience with Sales CRM tools
  • Self-confidence, a lot of initiative and you enjoy highly dynamic environments
  • Strong team spirit and excellent communication skills
  • Please note that we are looking for support in our Berlin office. Eligibility to work within the EU is required as well.

What to expect working with us:

  • Growing in an inspiring team of bright minds
  • Have a steep learning curve, take responsibility from day one
  • Take advantage of discount opportunities from our portfolio companies
  • Stay mindful with the mental health platform Unmind (free membership)
  • Mentoring network within our portfolio with 250+ participants
  • Brainfood sessions with inspiring topics and paid company lunch (even remote!) & team events
  • Mobile work policy Germany-wide or option to work from a modern office (with rooftop terrace in the heart of Berlin)
  • Bike leasing option

Do you want to be part of our success story?
We are looking forward to your online application.

The most important ingredient for startups are exceptional founders.
We aim to be the best choice of partners for them
by being conviction and integrity driven investors
by providing access to operational excellence in product, growth, data and people


Project A is an equal opportunity employer who values diversity and encourages people of all ethnic & racial origins, gender identities, sexual orientations, religions & ideologies, socio-economic statuses, educational backgrounds, ages, and individuals of all abilities to apply.

Project A is one of Europe's leading venture capital firms, with offices in Berlin and London. Founded in 2012 as an Operational VC, we have backed more than 100 startups across 17 countries and 15 industries, including digital health, Fintech, and mobility. Our dedicated team of 120+ professionals supports our portfolio companies with software engineering, marketing, sales, hiring, and other business-critical services.

Apply now

Personal details

Professional details

Click or drag & drop

About this job

By submitting your application, you consent to the transfer of your data to our portfolio companies. The revocation of consent, also individually, is possible at any time for the future by e-mail to jobs@project-a.com. Further information on data processing in the context of applications can be found in the data protection declaration for our application management system.
By submitting your application, you also consent to us processing your above information and documents via our recruiting platform and the service provider Greenhouse in the USA. The USA does not currently offer a level of data protection comparable to that of the EU. It cannot be guaranteed that the data protection rights of EU citizens are fully respected. You can revoke consent and withdraw your application at any time.