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April 5, 2019

PAK Con 2018: Leveraging Chatbots for Improving Business Outcomes

Just like the shift from desktop to mobile, there is a change in the way customers are interacting with businesses: from emails to messaging apps. From a business perspective, It only makes sense to be where your customers are. Aaron Rosen (Head of Growth at Project A) and Malte Gösche (Strategic Product Partnership Manager at Facebook) talk about how chatbots can improve business outcomes.

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